Simple guide to simple installation

Your ultimate television experience is here! This easy step-by-step installation manual shows you how to set up your Shaw Direct satellite TV system and you’ll be enjoying amazing 100% digital satellite television in no time.

1. Get started!

This Shaw Direct Installation Guide will provide all of the information required to setup your satellite system. This Guide provides all the information required to setup your satellite system. Basic skills in construction, wiring and assembly will also be required to successfully complete the installation.

We do not recommend installing the satellite dish on your roof, unless absolutely necessary. If you choose to mount the dish on the roof, we strongly recommend consulting a building or construction expert before installation.

All satellite dish systems must be properly grounded, particularly if the dish is close to or above the roof line. Improper grounding can result in damage or serious personal injury. National, provincial and local electrical codes may require you to ground the dish directly and to insert a grounding block in the coaxial cables running from the dish to the receiver inside the building. Before beginning installation, carefully read the section on grounding the dish


If you do not have the experience to perform these tasks, contact Shaw Direct for assistance.

The tools

*If you are installing a 75 cm dish, you will also require:

The Hardware

Your Shaw Direct Dish Kit contains the following components:
Shaw Direct Satellite Dish Hardware for installation
Key points to remember when installing your Shaw Direct System:
Do not install the dish:

2. Mounting locations

If your dish will be used in high wind conditions, be sure to choose a location where it cannot shake or move in the wind. Make sure the base is rigid and solid. Since this is a stationary device that may be exposed to high winds, make sure it can withstand potentially adverse weather.

Satellit Dish Azimuth, Elevation and Skew infographic

The elliptical dish has a turn radius of +/- 35 degrees. If you are mounting the dish on the side of your house, check the assembled dish and mounting pole to see if you can rotate the dish in the desired azimuth setting. If you can’t rotate the dish, choose an alternate location.

Key things to remember when choosing a mounting location:
We do not recommend:

*Always keep grounding requirements in mind.

We do not recommend mounting the dish on the roof unless absolutely necessary. We also recommend that you consult a building expert for future tips on preventing roof leakage.

3. Dish assembly

Step 1:

To avoid losing any hardware components, select a clear area for dish assembly.

Step 2:

On the Universal Mount, insert the (2) 1/4 ̋ X 1/2 ̋ Carriage Head Bolts (Mast Adjusting Bolts), through the mast and the curved slot of the mount. Capture with (2) 1/4 ̋ External Tooth Washers and (2) 1/4 ̋ Whiz Nuts. Tighten the bolts just enough to hold in place (see Figure A).

Shaw Direct Universal Mount
Step 3:

Attach the dish to the Clamp Mount Assembly using the (2) 1/4 ̋ X 1-3/4 ̋ Long Carriage Head Bolts (Antenna Mounting Bolts-Painted Head), (2) 1/4 Flat Washers and (2) 1/4 ̋ Whiz Nuts. Ensure the Center Pivot Pin on the Clamp Mount Assembly is inserted in the mating hole of the Dish (see Figure B)

Shaw Direct antenna mat assembly
Step 4:

Before tightening the bolts, adjust the skew alignment to the 90 degree mark on the Clamp Mount Assembly (see Figure C). Tighten the bolts just enough to hold in place. You’ll have to make further adjustments to this setting later.

Initially setting the skew to 90 degrees will make it easier to aim the dish.
Shaw Direct Azimuth clamp bolt blueprint
Step 5:

Attach the Feed Support Arm to the dish using the (1) 1/4 ̋ X 1-1/2 ̋ Hex Head Bolt (1), Spacer Sleeve, (1) 1/4 ̋ Flat Washer and (1) 1/4 ̋ Whiz Nut, making sure the Feed Support Arm and Spacer Sleeve are positioned as shown (See Figure D). Position the 2 plastic cable clips (packaged with the LNB) around the support arm to secure the coax cable(s) from the LNB to receiver.

Socket of Shaw Direct antenna

You’ve just finished assembling the dish

4. Locating the satellite

Step 1:

Determine the direction in which to point the dish. The primary satellite (SAT A) is located at 107.3 west longitude; the secondary satellite (SAT B) will be located at 111.1 west longitude.

For dual satellite (elliptical) dish installation, use the Sat B azimuth, elevation and Skew listings in the dual Satellite Locator chart at the end of this page for the city nearest your location.

Step 2:

Use a compass to determine roughly where to point your dish.

Step 3:

Choose a dish installation location with a clear line of sight to both SAT B and SAT A based on the settings you recorded earlier. There should be no trees, buildings or other obstructions between the dish and the satellite. Do you have a clear line of sight to both SAT A and SAT B?

To ensure an accurate compass reading, stay away from large metal objects. To double-check accuracy, take multiple readings several feet apart.

Step 4:

At the dish install site, hold a compass level and still in the palm of your hand. When the needle stops rotating (dark half of the needle always points north), slowly rotate the body of the compass so that the “N ̋ marking is aligned with the dark half of the needle.

Locate the tick mark on the compass edge corresponding to the SAT B azimuth number you wrote down earlier (see Figure F). This is the direction in which to point your dish to receive both SAT A and SAT B signals.

Compass showing the azimuth for Shaw Direct Satellite Dish installation
Use a stick or other object to mark the correct azimuth direction.
Step 5:

Estimate the SAT B elevation (angle) setting you recorded earlier, using a protractor if needed (see Figure G). Check any obstructions at that elevation. If there are obstructions, then select an alternate location for the dish.

Infographic showing the angle of the horizon

When evaluating the install location, make sure there are no trees, branches or objects visually obstructing the dish and the general direction of the satellite. Also, keep in mind that trees grow up and outward and may eventually block the signal.

You’ve just completed locating a site for your Shaw Direct dish.

5. Attaching the dish

Step 1:

Ensure mast is plumb before drilling any holes. Hold the Universal Mount in place on the mounting area. Use a carpenter’s level to plumb the antenna mast’s straight section. If the bubble levels (horizontal and vertical) are not centered, rotate the mast (in the curved slot) until it is plumb. Lock it in place by securely tightening the Mast Adjusting Bolts (see Figure H).

Mast Adjusting Bolt
Step 2:

Drill holes in the structure on which you are mounting the dish to match the holes in the base of the Universal Mount.

Step 3:

Secure the Universal Mount with appropriate surface screws. Check the mount for movement. An improperly secured mount will affect dish performance.

Step 4:

Slide the Dish/Clamp Mount Assembly onto the mast by loosening the (2) Azimuth Clamp Bolts (see Figure C) and the Elevation Pivot Bolt just enough to slide the assembly until it makes contact with the Elevation Pivot Bolt (see Figure I). Tighten the Elevation Pivot Bolt just enough to hold it in place on the mast.

Step 5:

Loosen the Elevation Adjustment Bolt 1/3 turn from tight on either side of the Clamp Mount Assembly. Adjust the Clamp Mount Assembly to the edge of the white indicator line per the SAT B elevation setting you recorded earlier. Tighten the Elevation Adjustment Bolt (see Figure I).

Elevation Adjustment Bolt
Step 6:

Attach the Quad Satellite LNB/Feedhorn Clamp Assembly to the Feed Support Arm. Loosen the Feed Arm screw enough to allow the clamp to fit snugly into the Feed Support Arm. Securely tighten the Feed Arm screw.

Step 7:

Using your compass, point the LNB in the direction corresponding to the SAT B azimuth setting (see Figure J).

Draw a vertical mark overlapping the Clamp Mount Assembly and the mast. This mark will provide you with the approximate satellite location reference point when you are ready to tune to the satellite.

Shaw Direct dish azimuth settings
Step 8:

Loosen the Skew Adjustment Bolts on either side of the Clamp Mount Assembly. Adjust the Skew Alignment Mark with the scale indicator to the SAT B skew setting you recorded earlier. Finally, lock it in place by securely tightening the Skew Adjustment Bolts.

Do not make any further adjustments to the Skew Setting from this point onward.

Step 9:

After making the permanent skew adjustment, install the (2) Hex Head Hi/Lo Screws in the dish boss holes (see Figure C). Four boss holes are available but you’ll only need to use two (the other two may be obstructed depending on the skew setting). Do not over tighten Hi/Lo Screws.

Shaw Direct Azimuth clamp bolt blueprint

You’ve just finished attaching the dish to the Universal Mount

6. Connecting Receiver and Dish

How to connect and activate your Shaw Direct satellite receiver

Easy guide and tips describing step by step how to connect and activate your Shaw Direct HD receiver...

Need more help ?

Still have problems? Contact Shaw Direct at 1.888.554.7827 and a qualified Technical Service Representative will be happy to assist you.

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what technology

are you able to take advantage of?

Contact us to find out what type
network is available in your area