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How to connect and activate your Shaw Direct satellite receiver

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Turnkey solution

Mobo Telecom technicians offer a turnkey solution. Your receiver will be cennected by certified professionals. To take advantage of your Shaw Direct subscription, the EPVHD will need to be connected to the satellite dish and your TV.

Once cennected, you must complete the activation. Simply call Shaw Direct at 1 (888) 554-7827.

In case of difficulties, please refer to the following instructions

Prerequisites

You will need a RG6 coaxial cable for connection to the satellite antenna. An HDMI cable is required to have the best HD video and sound output.

cable HDMI et RG6

The connection steps

The activation steps

  1. Visit My Shaw Direct and enter your Shaw ID and password
  2. Click on "Television" in the menu on the left, then scroll down to the box "Activating a receiver"
  3. Choose the option: Activate-Reciever1-EN
  4. Click on the "Activate Receiver" button and follow the instructions on the screen.

Shaw Direct pvr manual

If you require additional resources or detailed information about your device, we recommend downloading the instruction guide provided by the manufacturer. These comprehensive guides cover essential topics, such as setup, usage, troubleshooting, and maintenance, ensuring you have all the necessary knowledge to make the most of your receiver.

Shaw Direct Receiver Troubleshooting

If you're experiencing issues with your Shaw Direct Receiver, consult the user manual or Shaw Direct's support website for troubleshooting tips and advice. You can also contact Shaw Direct's customer service for assistance.

  • add_circleReceiver Has Lost Satellite Signal
    • Check the connections between your receiver, TV, and satellite dish.
    • Ensure your satellite dish is properly aligned and not obstructed by trees or buildings.
    • Check the weather conditions, as severe weather can cause signal issues.
    • Reset your receiver by unplugging it for 30 seconds and plugging it back in.
  • add_circle Satellite Problems Today
    To determine if there are any known satellite issues or outages, visit Shaw Direct's website or social media channels for updates. You can also contact their customer service for information on any ongoing issues.
  • add_circle Where to Buy Shaw Direct Receivers
    Shaw Direct receivers can be purchased from authorized dealers, online retailers, or directly from Shaw Direct's website.
  • add_circle Receiver Upgrade
    To upgrade your Shaw Direct receiver, contact Shaw Direct's customer service or visit their website to review available upgrade options and promotions.
  • add_circle Shaw Direct Network Is Down Message
    If you see a "Network is down" message on your Shaw Direct receiver, this could indicate an issue with your internet connection or a temporary service outage. Check your internet connection, and if the issue persists, contact Shaw Direct's customer service for support.
  • add_circle Blue Screen
    A blue screen on your TV could indicate an issue with your Shaw cable connection or receiver. Check your connections and try resetting your receiver by unplugging it for 30 seconds and plugging it back in. If the issue persists, contact Shaw Direct customer service for support.
  • add_circle Red Light
    A red light on your Shaw receiver could indicate an error or issue with the device. Consult your user manual or Shaw Direct's support website for troubleshooting tips, or contact their customer service for assistance.
  • add_circle Red Light Flashing
    If the red light on your Shaw Direct HDDSR 600 receiver is flashing, this could indicate a hardware issue or error. Consult your user manual or Shaw Direct's support website for troubleshooting tips, or contact their customer service for assistance.

Need more help ?

Still have problems? Contact Shaw Direct at 1.888.554.7827 and a qualified Technical Service Representative will be happy to assist you.

  • Ted Tayler Mobo Telecom
  • about the author

    Ted Taylor, better known as Mr. Mobo, is a telecom analyst and columnist. Mr. Mobo advises consumers on everything related to telecommunications.

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