8 tips for changing internet provider

2. Check Your Contract

Internet service contracts usually have a predetermined duration. Check the agreements with your current provider before subscribing to a new one.

If your agreement is non-binding or the initial contract period is over, you are free to change. Note that some providers allow you to keep or buy back the equipment after 12 months.

If you do not meet the minimum conditions, you can switch to a new provider. Keep in mind there will likely be termination fees - and they are usually a significant amount.

You may be entitled to cancel your contract without fees or penalties if:

• Your provider imposes a random price increase in the last 30 days
• The speed is not as promised in your agreement
• You believe your provider is not fulfilling the terms of the contract

If you need to terminate an internet service provider contract, send your request by registered mail and demand a receipt. This will avoid many surprises like automatic renewal.

Things to pay special attention to:

• Is your plan flexible (can be canceled at any time)?
• Is the service guaranteed as long as you are subscribed?
• Will there be termination fees in case of relocation?
• Are you responsible for a contract that can cause surprises?
• Do you need to provide a security deposit or undergo a credit check?

Check the Simplified Internet Services Code on the CRTC website to learn more about your rights regarding internet subscriptions.

4. What Speed Do You Need?

Download speeds can range from snail's pace to ultra-fast, depending on the available technology in your region.

Make sure to choose an appropriate internet connection based on the services you use. Test the internet access speed of your current network to have a good comparison basis.

5. Combine to Save

Do you also use a phone line or television? Clearly, we all want the cheapest TV and internet bundle. You could save money by combining all your services in one place.

Landline
IP residential telephony offers a new way to stay connected with those who matter to you. A good internet service provider will offer VoIP phone line service. You'll have the option to keep your current landline number even if you change operators. Check here to ensure the portability of the phone number.

TV
Mobo Telecom's TV packages are perfect for TV and movie enthusiasts, and fantastic for getting premium channels. We offer the basic channels local to your province, American networks in HD, on-demand TV, and much more. Inquire about our packages.

6. Keep Your Budget in Mind

Cost is a major concern when choosing a high-speed internet provider. An amount will be debited from your bank account every month, after all.

Ensure that you have the option for unlimited data. This allows you to stay connected but with reduced speed if you use all your monthly data. With this option, your bill will never exceed the specified amount in the plan, avoiding surprises.

7. Back Up Your Email Accounts

Do you have an email address provided by your current internet provider? It's time to find out what will happen to it when you make a change.

Here's how to secure your data before taking the plunge:

• Inquire with your current provider: Before changing internet providers, contact them to find out what will happen to your email address once you cancel your subscription. Some providers allow you to keep the address for a certain period, while others delete it immediately.
• Opt for a neutral address: It might be wise to switch to an email address not tied to a specific provider. Services like Gmail, Outlook, or Yahoo Mail are universal and not dependent on your internet provider.
• Transfer your essential emails: If your address is at risk of deletion, make sure to transfer all your important emails to your new address. Most email platforms offer tools to facilitate this process.
• Don't forget your contacts: In addition to backing up your emails, make sure to export and save your contact list. This way, you won't have to gather all that information again.
• Update your details: Go through the sites, apps, and services where you use your old email address as an identifier or communication method. Update this information with your new address to not miss any important messages.
• Inform your contacts: Let your regular contacts know about your email address change to ensure continuous communication.

A change in internet provider doesn't mean you have to lose all your past communications. By following these steps, you ensure a smooth transition without sacrificing your valuable data.

8. Be Synchronized

Don't wait until the last minute to make your change, as you may end up with downtime. The wait time for a new installation varies among service providers. Activating a new service requires the intervention of a technician, hence the importance of checking the timelines. Inquire about the installation dates and schedule your appointment in advance, considering the time of year and temperatures.

Conclusion

Feel free to make the change. We can assist you in your research and find the best technologies for your region. Additionally, you can talk to one of our experts to learn more about each service. For special rates and promotions, sign up for a new service or schedule your installation. One call is all it takes.