Geek Squad Scam: How to Spot and Avoid it

Geek Squad Fake Email

May 20, 2024 · 5 minutes read

Key Takeaways

Scammers impersonate Geek Squad, sending fake emails to deceive victims.

Look for suspicious email addresses, poor grammar and spelling, urgent or threatening language, and requests for personal infos.

Always verify email sources, avoid clicking on suspicious links, and never share anything personnal.

Are you familiar with the Geek Squad? It's a well-known tech support service offered by Best Buy, providing assistance with various technology-related issues. However, like many popular services, it has become a target for imposter. In this article, we will discuss the fraud, specifically the fake email. We will explore how to spot these deceptions and provide tips on how to spot suspicious email or text message.

Why is this Article Worth Reading?

In recent years, scams, including phishing and malware distribution, have become increasingly sophisticated, and to protect yourself from falling prey to them, you need to stay informed . The fake Geek Squad email has been on the rise. By reading this article, you will gain valuable knowledge about how to identify and avoid these ploys, protecting your personal information and finances.

In the United States, a total loss of almost $8.8 billion to fraud in 2022, an increase of more than 30% over the previous year.

Who is the Geek Squad?

The well-known tech support service is offered by Best Buy, a subsidiary within the retail giant. They provide assistance with various technology-related issues, including computer repairs, device setup, and troubleshooting. They gained a reputation for its expertise and reliable service.

Best Buy Geek Squad

" Best Buy Geek Squad at Markville" by Raysonho, licensed under Creative Commons CC0 1.0 Universal Public Domain Dedication

Understanding the Geek Squad Scam

Scammers often target popular services and brands to trick unsuspecting individuals. It involves bad actors impersonating the Geek Squad and sending fake emails or invoice to potential victims. These emails are designed to deceive recipients into believing they are legitimate communications from the Geek Squad. It will often be involving phishing scams or malicious intent.

The criminals typically use various tactics to trick individuals into providing personal information, such as passwords, credit card details, or social security numbers. They can also involve links to download software that could compromise your computer.

How to Spot a Fake Email

Spotting the fraudulant communication can be challenging, as scammers have become increasingly sophisticated in their techniques, often sending spam that looks very official. However, there are several red flags to watch out for:

Email Phishing from Fake Geek Squad

Password Reset and Auto-Renewal Scam

Another common scam in 2024 involves fake password reset emails, aiming to trick users into giving remote access. These emails are designed to look like legitimate requests to reset your password. They often contain a link to a phishing website where scammers can steal your login credentials.

Best Buy Signin

Tips to Avoid Falling Victim

Protecting yourself requires vigilance and caution. Here are some tips to help you not becoming a target to the scam, including recognizing phishing emails.

Auto-Renewal Scam

Scammers also exploit auto-renewal subscriptions to trick individuals into providing their payment information. You might receive an email claiming that your Geek Squad subscription is set to auto-renew and asking you to confirm or update your payment details.

How to Spot an Auto-Renewal Scam:

By being aware of these specific scams, such as the Geek Squad renewal scam and understanding how to spot them including spam emails, you can better protect yourself from potential threats related to password resets and fake auto-renewals.

Report a phishing email in Canada and the USA


Report to the Canadian Anti-Fraud Centre (CAFC): The CAFC is a national agency that collects information and coordinates law enforcement efforts related to fraud. You can report the incident on their website.


Report to the Federal Trade Commission (FTC): The FTC is the primary agency responsible for protecting consumers and preventing fraudulent practices. You can report the phishing email on their website.


To summarize, the Geek Squad scam email, has become a growing concern. Scammers impersonate the Geek Squad and send fake emails to trick individuals into providing sensitive data. To avoid falling victim to this scam, be vigilant and watch out for red flags, such as suspicious email addresses, poor grammar and spelling, urgent or threatening language, and requests for your data. Remember to verify the email source, avoid clicking on suspicious links, and keep your information secure. By staying informed and following these tips, you can protect yourself and your computer.


  • Ted Tayler Mobo Telecom
  • about the author

    Ted Taylor, better known as Mr. Mobo, is a telecom analyst and columnist. Mr. Mobo advises consumers on everything related to telecommunications.

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